The Sustained Registry is where suppliers share impact data for what they sell, and where their customers ask for it and use it in their footprints. A supplier decides who can find what they share. Whoever can find it can use it, and the supplier is told who does. Nothing is shared beyond that.
The Registry works with four verbs:
- Ask your suppliers for data, for one source or many at once. They answer in their own Sustained account or, with no account, from a link in an email. A supplier not on Sustained shares its answer only with you, the customer who asked: it is never listed for other buyers. See How do I ask a supplier for data?
- Answer a customer's ask with your own figures. See How do I answer a customer's ask?
- Use what a supplier sends on the source it is for, or save it as a record. See How do I use what a supplier sends? and How do I keep supplier data current?
- Share your own products' footprints with the customers you choose, or with everyone. See How do I share my data on the Registry?
Figures calculated in Sustained come with a footprint statement anyone can check. See How do I check or share a footprint statement?
Where it is on your plan
Open Registry in the left rail. It lists, each where your plan includes it:
- Supplier engagement: what you asked your suppliers and what they sent you. Its badge counts what needs you. On the Registry plan (including Registry Free) and on Recipe & Menu Design, Purchased raw materials and Suppliers sit beside it; Recipe & Menu Design also has Records. See Purchased raw materials and suppliers on the Registry plan.
- Questionnaires, with the Supplier engagement add-on: the annual questionnaires you send your suppliers. See How do I run a supplier questionnaire campaign?
- Actions: what you agreed with your suppliers, with an owner and a due date. See How do I track actions agreed with a supplier?
- Customer requests: what your customers ask of you and who uses your figures, and Shared data: what you share with them.
On Footprinting and above, every source on Supply chain > Raw materials also says where its supplier data stands. See How do I manage raw materials?
On a plan without product modelling, Home shows what needs you and what you are waiting on, your supplier engagement, and your purchased raw materials and suppliers. Supplier figures are kept on the items you buy, and nothing on the page speaks of models or reported footprints. Data you find on the Registry is saved as a record, and you put it on one of your items from Unassigned.
Your own organisation's shared data never appears when you search the Registry: you use your own products directly.
How the registry works, in the Help menu, sets out the same ideas inside the app. Assurance users can read the Registry and change nothing.
When a supplier's figures are usable
Whether a supplier's figures count in your reported footprints depends on the company, not on each footprint: is it your supplier? Figures read Usable when it is. They answered your ask, shared with you, or confirmed you, or you set them as your supplier. Every figure of theirs then counts, including ones they share later. An answer from their Sustained account connects you when they send it; an answer through the email form does when you use it.
Figures from a company you have not set as your supplier read Not your supplier yet: usable in drafts and change models, and left out of the footprints you report. If you buy from them, choose Set as supplier. Their figures count at once, including any you already tried, and they are asked to confirm.
A supplier is asked once whether you are their customer, for everything of theirs you use. If they answer Not our customer, their figures leave your reported footprints and read Not confirmed by the supplier. You can ask them again. After a second Not our customer, you can ask again 30 days after their latest answer. They can change their answer to Confirm at any time. When they do, their figures count in your reported footprints again, from the next time you open the list.
Partial footprints
A supplier does not have to give every impact category. A carbon footprint alone, or a few categories, is fine:
- On a library source, their categories replace the library's, and the library fills the rest. The source is marked Partial.
- On a purchased good you model, their categories replace those in your model, and your model fills the rest. The good is marked Partial, and its Impacts tab labels each category Supplier or Your model. A good with no model of its own needs a complete footprint.
- One climate figure stands for both lenses. A carbon footprint (a GHG total) with no PEF climate change sets the PEF climate change too, and a PEF climate change with no GHG total sets the GHG total.
Supplier data on packaging is kept, but packaging footprints are still calculated from the packaging's materials for now.
Categories
Shared data carries a category: Food & beverage, Packaging, Electronics & IT, Furniture & fixtures, Household & cleaning, Textiles & apparel, Chemicals, Construction materials, Energy, Transport & logistics or Other, and there is data for materials too. Only food and packaging can be used in models. Anything else can be saved as a record: you can view it, keep it and download it as a record of what you buy.
Categories beyond food, beverage and packaging come with the Registry plan, and can be added to the other plans.
Registry Free
Registry Free is one user and up to 25 pieces of supplier data, with nothing to pay. Each counts once you use it, save it as a record or download it. Settings > Company > Subscription shows what you have used, and how to upgrade when you need more.